Business Writing Skills and Email Etiquette

BUSINESS WRITING SKILLS AND EMAIL ETIQUETTE
by CORPORATE INTELLIGENCE TRAINING

What you will Learn:

  • Words –  importance, jargon and colloquialisms
  • Grammar – why it must be correct
  • Dictionary use – limitations of the computer
  • Subject/verb relationships
  • Spelling – computer limitations
  • Common errors and why they are incorrect
  • Sentences and paragraphs
  • Tone
  • Inappropriate language
  • Minutes of meetings
  • E-mail etiquette
  • Handling conflict over an e-mail
  • E-mail tips and techniques
  • Formats

Who will benefit from attending?

  • Anyone wanting to improve their Business English writing and email skills

Outcomes:

  • Learners will be made aware of the three basic steps for effective communication
  • Learners will be able to produce formal business letters using the appropriate format in today’s business world
  • Learners will be able to produce professional e-mails and understand and apply e-mail etiquette acceptable in today’s business world
  • Learners will master the basic rules of grammar and pronunciation specific to the English language
  • Learners will become  familiar with the importance of tenses, plurals and paragraphs when writing in English
  • Learners will become aware of the importance of avoiding jargon, clichés and unnecessary complicated language
  • The process of drafting and editing until an end product is produced will be mastered and applied
  • Learners will be able to choose the most suitable medium for their particular needs

Duration:

  • 2 - 3 days in group training

Delivery Method:

  • In-house training

For more information contact us!