Programme:
RELATING TO CHEESE
by DR RENATE VOLPE LEADERSHIP CONSULTING
Attitude! The most powerful component of Organisational Performance!
Module One – The New Deal
What is culture change?
- The story of the apes!
- Going where angels fear to tread
- The changing work context
- Learn from the future (Wolfgang Grulke!)
Module Two - View the Movie
- Fish
- Watch the movie!
- Live the experience!
Module Three – Play
Laugh till your face hurts!
- Ride a scooter at work!
- Paint with finger paints
- Watch cartoons
- Read stories
- Tell Jokes
- You won't believe how you can have fun at work!
Module Four - Make their Day
The business of business is Profit
- Who is the customer?
- You! Your colleagues! Management! Service Providers! The Community!
- Customer repellents
- Enhance the value you add to your company
- Learn about EVA theory
- Know the products, the services, improve the processes and increase market share!
Module Five - Choose your Attitude
Attitude is based on four fundamentals:
- Self talk
- Managing thoughts
- Beliefs
- Self concept
- What are they, how do they work? Make them work for you!
Module Six - Be There
- Be in the moment
- Trust and Games
- What is mine and what is not
- Determining risk
- Establishing boundaries
Module Seven - Realise your Potential
- Determine your Balance Sheet of Human Capital
- What are you Liabilities and your Assets
- Characteristics of personally effective people
- Commit to making the difference
Learning Outcomes
- Understand and learn to cope with changing corporate cultures
- Learn skills for taking responsibility and managing accountability
- Make your working culture more balanced, productive, profitable and pleasant
- Learn to:
Have fun at work
Make your customers’ day
Be present in the moment
Choose your attitude
Target Group and Business Application
- This course can be adapted to any level.
- Facilitators will be matched to the audience level and language requirements
- Delegate manuals are in English.
Duration of Course
One to two-day workshop
For more information or to make a booking for Relating to Fish contact us!